Privacy Policy

Furkids Pet Grooming 5175 West Atlantic Ave, Suite E, Delray Beach, FL furkidspetgrooming.com

Last updated: August 1, 2025

Furkids Pet Grooming ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and who we share it with when you visit our website, book an appointment, or communicate with us by phone, text message (SMS), or email.

1. Information We Collect

When you interact with Furkids Pet Grooming — whether by booking an appointment online, calling our salon or Mobile Pet Spa, or filling out a form on our website — we may collect the following information:

-Your name

-Phone number

-Email address

-Home or service address (for Mobile Pet Spa appointments)

-Pet information (name, breed, size, grooming preferences, and care notes)

-Appointment history and service preferences

-Payment information (processed securely through our payment provider; we do not store full card numbers)

-Any information you voluntarily provide when contacting us, including through SMS text messages

2. How We Use Your Information

We use the personal information we collect to:

-Schedule, confirm, and remind you of grooming appointments

-Provide updates about your pet's grooming service, including pickup notifications

-Respond to your questions and provide customer support

-Confirm service addresses for Mobile Pet Spa visits

-Process payments for services rendered

-Send follow-up communications and appointment booking reminders

-Improve our services and customer experience

-Comply with applicable legal and regulatory obligations

3. SMS / Text Messaging

If you provide your phone number and opt in to receive text messages from us, we may use SMS to send appointment confirmations, reminders, pickup notifications, and other service-related messages. You may opt out of receiving text messages at any time by replying STOP to any message. For help, reply HELP or contact us directly.

Text messaging consent is never shared with third parties or affiliates for marketing purposes. Your mobile opt-in information and consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes under any circumstance.

SMS Terms and Conditions

4. Who We Share Your Information With

We do not sell your personal information. We may share your information only in the following limited circumstances:

-Service providers: With trusted vendors who help us operate our business, such as appointment scheduling software, payment processors, and SMS/communications platforms — solely to help us provide services to you.

-Legal requirements: If required to do so by law, subpoena, or other legal process, or to protect the rights, property, or safety of Furkids Pet Grooming, our customers, or others.

-Business transfers: In connection with a merger, acquisition, or sale of business assets, in which case your information may be transferred as part of that transaction.

We do not share, sell, rent, or trade your SMS opt-in consent or phone number with third parties or affiliates for their own marketing purposes.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, maintain appointment and grooming history for your pet, and comply with our legal and business obligations.

6. Your Choices

You may:

-Opt out of SMS text messages at any time by replying STOP

-Request to update or correct your personal information by contacting us

-Request that we delete your information, subject to any legal or business record-keeping requirements

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Furkids Pet Grooming 5175 West Atlantic Ave, Suite E Delray Beach, FL Website: furkidspetgrooming.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.